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Anna: It's frozen. Nothing will work¡ Tom: Yeah and all my football scores ¨C I mean company accounts have disappeared. Paul: Can anyone get their computers to work? Or is just me? Narrator: »¶Ó»Øµ½ Tip Top óÒ×¹«Ë¾£¬ ÄãÌý£¬ºÃÏñµçÄÔ³öÎÊÌâÁË¡£´ó¼ÒµÄ×ÊÁÏÔõô¶¼Ã»ÓÐÁË£¿Õâ¿ÉÊǸö´óÎÊÌ⣬ËÄܰïæ½â¾öÄØ£¿ Denise: Leave it to me I'll sort it out. (Pressing computer keys) You just need to switch it off¡ and on again¡ like that. Anna: Hold on, let's check... Denise! All my documents have gone now! Denise: Oh, sorry, I was just trying to help. You'll have to call I.T. Support, look, here's their number. Anna: 'It' Support? Narrator: No Anna, ²»ÊÇ 'IT', ÊÇ I.T. Support ¨C information technology ÐÅÏ¢¼¼Êõ£¬ÓÐʱҲ½ÐµçÄÔÖ§³Ö computer support. ´ó¶àÊý¹«Ë¾¶¼ÓÐÕâ¸ö²¿ÃÅ¡£ËûÃÇÄܰïæ½â¾öµçÄÔÎÊÌ⣬Èôó¼ÒµÄ¹¤×÷»Ö¸´Õý³£¡£²»¹ýËûÃÇÎʵÄÎÊÌâ²»Ò»¶¨¶¼ÈÝÒ×Àí½â¡£ Anna: OK, thanks. But what should I say to them? Narrator: ¸æËßËûÃÇ£º"I am having problems with my computer" ÎҵĵçÄÔ³öÎÊÌâÁË¡£ÔÙ˵"the screen keeps freezing" ÆÁÄ»¾³£²»¶¯ÁË¡£¶øÇÒ "I seem to have lost some documents" ÎÒºÃÏñ¶ªÁËһЩÎĵµ¡£¸æËßËûÃÇ£¬"I have turned the computer on and off but that hasn't fixed it" ÎÒÒѾ¿ª»ú¹Ø»úºÃ¼¸´ÎÁË£¬µ«Ã»Óá£×îºó¿´¿´ËûÃÇÄܲ»Äܰïæ "can you help me, please?" Anna: Well, I'll give it a try. Here goes. (Dials number and it rings) IT Man: I.T., Dave speaking, how can I help? Anna: Oh hello Dave ¨C I'm having some computer problems ¨C in fact everyone is here. IT Man: Right. What system are you using? Anna: What system? IT Man: Yeah, what are you using? PC, laptop, Windows XP? Denise: Tell him it's Windows 7. Anna: Erm¡ it's Windows 7 on a PC. IT Man: Good, good, this should be easy. Were you using many applications when it crashed? Anna: Applications? IT Man: Did you have lots of things open ¨C documents, spreadsheets, videos, other software? Anna: Well, I suppose I did. IT Man: Right, well¡ Anna isn't it? Anna: Yes. IT Man: Right well Anna, try pressing control, alt, delete, at the same time ¨C after that try opening Windows. Anna: OK. Tom, could you open the windows please. Tom: What eh? The windows?! Anna: Yes. Dave says so. IT Man: No, no, no. Open Windows 7 on your computer. Anna: Oh, silly me! (Taps on keyboard) no, the screen just freezes. I'm a bit worried because I think I've lost some documents. IT Man: Hmmm. In that case the only thing to do is reboot it. Anna: You mean kick it?! Denise: No. Reboot means turn it on and off again. Anna: Oh I see. No Dave, I have already tried turning it off and on again but that hasn't fixed it. What am I going to do? IT Man: Don't panic! I'll come and have a look. You're on the 2nd floor right? Narrator: Oh dear ÕâÓеãÁîÈ˵£ÐÄ£¬Ï£ÍûµçÄÔάÐÞר¼Ò Dave Äܽâ¾öÎÊÌâ¡£²»¹ýÒÔºóÄã¿ÉµÃ¼Çס±¸·ÝÒ»ÏÂÄãµÄµµ°¸£¬±¸·Ýµ½µ½¼ÇÒä°ô£¬ÒÔ·ÀÀàËÆµÄÇé¿ö·¢Éú¡£ºÃÁË£¬ÈÃÎÒÃǸ´Ï°Ò»Ïº͵çÄÔ²¿ÓйصĴʻãºÍ±í´ï¡£ I am having problems with my computer The screen keeps freezing I seem to have lost some documents I have turned the computer off and on but that hasn't fixed it Can you help, please? (Lift doors open) IT Man: Oh hi. Is Anna here? Denise: She's over there. Tom: (Under the table)¡ so Anna, I'm just going to unplug the screen and put the wire back in¡ Anna: OK Tom. Are you OK down there? Mind your head. IT Man: Excuse me, are you Anna? I've come to fix your¡ computer. Anna: Oh, hello¡ you must be¡ Dave. I really like your hair. Tom: (Hits head on table) Ow! IT Man: Thanks. You look rather lovely¡ I'd better take a look at your computer. Tom: It's OK, I think I've fixed it. Narrator: ÌýÆðÀ´£¬Tom ÓоºÕù¶ÔÊÖÁË¡£Anna ¶ÔµçÄÔר¼Ò Dave »áÓÐÐËȤÂ𣿠»¹ÊÇDave ½ö½öÊÇÀ´°ïËýÉý¼¶µçÄÔÈí¼þµÄ£¿ Õâµ¹ÓÐÒâ˼ÁË! ºÃ£¬ÄÇôÎÒÃÇÏÂÆÚ½ÚÄ¿ÔÙ¿´ÊÂÇéÊÇÔõô·¢Õ¹µÄ£¿ÔÙ¼û¡£ |
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