| 查看: 583 | 回复: 2 | ||||
Tessatt木虫 (著名写手)
土著长老
|
[交流]
English at work （15） 已有1人参与
|
|
Anna: (answering phone) Yes? Denise: Stop! That's all wrong. I'm going to call you again. This time- Narrator: 大家好，我们刚好回到Denise 和Anna 的电话培训中。真有意思！ Denise: This time, you don't say 'yes' when you answer – it's rude. Call me and I'll show you how it's done. (sound of 4-digit dialling, then phone rings) Hello? Tip Top Trading. Anna: Wow, that’s good. Denise: And, you can say your name. Hello? Tip Top Trading. Denise speaking. Try it. (dialling, then ring) Anna: Hello? Tip Top Trading. Denise speaking. Denise: No! Anna: What? Denise: Say: Anna speaking! Anna: Oh, sorry, I'm so stressed by all this. Hello Anna speaking! Denise: You sound like you're sitting on a pineapple. Listen to my voice: Hello？Denise speaking. Anna: Hello? Anna speaking. Denise: Good. Now, when the person has introduced themselves – this is Mrs Smith or whatever, say: Hello Mrs Smith, how can I help you? Or, if you know them already, you might say: Hello Mrs Smith, how are you? Anna: Okay, what if Mrs Smith wants to speak to Tom but he's not there? Denise: You say: I'm really sorry, he's not available at the moment. Can I take a message? Or: I'm afraid he's busy – shall I ask him to call you back? Anna: Okay. Denise: And, to end a conversation, you can say: Thank you for calling, goodbye. Let's do another practice! (phone rings) Anna: Hello? Tip Top Trading. Denise: (putting on a stupid voice, without realising it's stupid)Hello, this is Mrs Smith. Anna: Hello Mrs Smith, how can I help you? Denise: I'd like to speak to Tom please. Anna: I'm really sorry, he's not available at the moment. Can I take a message? Denise: That's okay, I'll try again later. Anna: Okay. Thank you for calling, goodbye. (hangs up) Denise: Excellent! (phone rings)Oh! Anna: How did you call me without dialling? Denise: I didn't, that's a real call! Anna: Oh no, I'm all nervous now. (Answers) Hello? Tip Top Trading. This is Anna speaking. Mr Lime: Hello Anna, this is Seb Lime. Anna: Sublime? Mr Lime: Mr Lime from Citrus Ventures. But I think we should be on first name terms now, so call me Seb. Anna: Okay, er, Seb. How can I help you? Mr Lime: I just wanted to say again that your Imperial Lemon is fantastic... and I was wondering if you'd like to come to lunch with me? Anna: Lunch? Er... Narrator: 我就知道是这样的！Lime 先生才不是仅仅对柠檬感兴趣呢！ Anna: Would you like to discuss the Imperial Lemon? Mr Lime: Forget the lemons Anna! The reason I want to see you is more of a personal nature. Anna: Personnel? Er... Can I call you back? I'm afraid I'm a bit busy at the moment... (hangs up) Mr Lime: …bbbut… Denise: Well Anna! Mr Lime eh? Anna: Oh dear Denise, I think I need a bit more help from you. He wants to talk about personnel…people, staffing… Denise: Are you sure? I think he means a personal nature – not personnel! That Mr Lime! Anna: Oh! Narrator: 这个Lime 先生可真是的！不过Anna 接电话的态度非常好。让我们回顾一下她接电话时用到的一些短语。 Hello? Tip Top Trading. This is Anna speaking. Hello? Anna speaking. Hello Mrs Smith, how can I help you? Hello Mrs Smith, how are you? 告诉对方，某位同事现在不能接电话， 想留言吗？ I'm sorry, he's not available at the moment. Can I take a message? 告诉对方，某位同事现在很忙，需不需要告诉他稍后回电？ I'm afraid he's busy – shall I ask him to call you back? 结束电话对话。 Thank you for calling, goodbye. 话说回来，Anna 会怎么处理Lime 先生的要求呢？我都迫不及待了！ |
回复此楼» 本帖附件资源列表
-
欢迎监督和反馈：小木虫仅提供交流平台，不对该内容负责。
本内容由用户自主发布，如果其内容涉及到知识产权问题，其责任在于用户本人，如对版权有异议，请联系邮箱：xiaomuchong@tal.com - 附件 1 : english_at_work_15.mp3
2012-11-30 16:21:56, 4.2 M
» 收录本帖的淘帖专辑推荐
 外语学习 |
» 猜你喜欢
还有化工二轮调剂的学校吗
已经有18人回复
-
283求调剂
已经有3人回复
-
299求调剂
已经有6人回复
-
材料专硕初试分332一志愿西北工业大学，
已经有8人回复
-
材料工程085601，270求调剂
已经有28人回复
-
297求调剂
已经有21人回复
-
一志愿武理车辆 281 求调剂
已经有4人回复
-
085404 293求调剂
已经有6人回复
-
工科273调剂
已经有4人回复
-
材料295
已经有16人回复
» 本主题相关价值贴推荐，对您同样有帮助:
- English at work （9）
已经有8人回复
- English at work （4）
已经有9人回复
- English name
已经有98人回复
- How can i improve my English now?
已经有45人回复
- 【Share】Women, work, stress, and heart disease: 5 ways to protect yourself
已经有6人回复
shughan
金虫 (小有名气)
- 应助: 1 (幼儿园)
- 金币: 681.4
- 散金: 16
- 帖子: 170
- 在线: 159.3小时
- 虫号: 1642130
- 注册: 2012-02-25
- 性别: GG
- 专业: 环境生物物理
2楼2012-11-30 16:43:12
Tessatt
木虫 (著名写手)
土著长老
- 外语EPI: 1
- 应助: 1 (幼儿园)
- 贵宾: 0.926
- 金币: 3606.4
- 散金: 3745
- 红花: 25
- 沙发: 1
- 帖子: 2145
- 在线: 846.4小时
- 虫号: 812624
- 注册: 2009-07-20
- 性别: MM
- 专业: 药物化学
你可以从第一个开始听听 3楼2012-12-01 08:52:10
