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guihaishui

银虫 (正式写手)


[交流] 德国制药公司急招患者咨询热线专员(Call center operator )一名!

具体工作地点:
北京朝阳
薪金:
面议
学历和研究方向:
医学、护理优先
招聘岗位:
患者咨询热线专员
联系方式:
beidou987@163.com;

岗位角色 PURPOSE OF THE ROLE
Call center operator is mainly responsible for picking up, recording, transferring medical inquires through call center.
岗位职责 KEY TASKS & RESPONSIBILITIES
Functional Tasks
1. Receive daily inquiries from Customer Call Center.
2.Identify inquiries received and transfer to related departments/functions or special staffs to be handled as specified in this SOP.
---When inquires focus on medical issues, transfer to Medical Information Specialist.
---When inquires related to Quality Assurance , transfer to QA personal.
---If the inquiry include Drug safety events, report to DS personal according to SOP.
3. Record all inquiries into the 400 Med database in a timely manner.
4. Summary and report the monthly summary of the inquiries.

任职资格的具体描述:EDUCATION/LANGUAGES
        Medical/pharmaceutical education and working experiences is preferred.

PROFESSIONAL & TECHNICAL SKILLS
        Professional knowledge on clinical medicine and pharmaceutical
        Ability to good communication with people.
        Excellent time management skills.
        Good Office skills.
        Proficient with MS marketed products.
        Good knowledge in Microsoft, ie.word, excel,powerpoint,etc.
        Careful and focus on details
        Self-learning ability
        Confidentiality

注:应聘人员要求:已经毕业!!!

[ Last edited by guihaishui on 2014-12-2 at 13:49 ]

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guihaishui

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应聘人员要求:已经毕业!!!
15楼2014-12-02 13:48:47
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路过顺便顶一下 祝楼主一切顺利!
12楼2014-11-27 19:28:57
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guihaishui

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guihaishui: 回帖置顶 2014-11-28 09:31:07
希望虫友们看到有合适的帮忙推荐一下,谢谢!
13楼2014-11-28 09:30:33
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guihaishui

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引用回帖:
12楼: Originally posted by myyounger at 2014-11-27 19:28:57
路过顺便顶一下 祝楼主一切顺利!

谢谢楼主
14楼2014-11-28 09:30:58
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简单回复
2014-11-27 18:32   回复  
guihaishui(金币+1): 谢谢参与
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