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englishood捐助贵宾 (正式写手)
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[交流]
zt：想从dell USA订购一个本本，与他们的销售的chat（有点意思）
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背景：想买一个Inspiron 1501的本本，但发现dell中国和dell美国的价格好像不一样，而dell美国提供免费送货（页面上说的），所以我就跟他们的销售聊了起来，就在刚才： 9:37:02本人: i am in China now but i plan to buy a dell computor(Inspiron 1501--$549) from dell USA. Can i pay with Chinese currency? 9:37:11Dell的代表： Welcome to Dell Sales Chat. My name is Jimelyn. I'll be your personal sales agent today. Give me a moment to review your concern.Please don't go away. 9:37:11Dell的代表： hi j. 9:37:54本人： i am in China now but i plan to buy a dell computor(Inspiron 1501--$549) from dell USA. Can i pay with Chinese currency? And a free shipment to China? 9:38:23Dell的代表： i do suggest try to use dell china website instead also in order not to have problem for shipping. 9:38:23Dell的代表： http://www1.ap.dell.com/content/ ... mp;s=gen&~ck=cr 9:38:32Dell的代表： “Is there anything else I may help you?” 9:39:00本人： but i do not like dell china's computors 9:40:28本人： are you still online? 9:41:37Dell的代表： yes i am... 9:41:44Dell的代表： i do apologize that we do have a system upgrade. 9:41:54Dell的代表： btw with regards to this one, we dont do exporting. 9:42:35Dell的代表： even if you may use your international credit card we still need an address in the u.s. to be ship it for. 9:42:56本人： if i can not get answer, maybe i will place the order because i can not find in dell USA website that "we dont do exporting." 9:43:38本人： i think you can solve the problem. Right? 9:44:03Dell的代表： where do you want to ship this by the way? 9:44:17本人： china. i am in china now. 9:44:23Dell的代表： let me see 9:44:45本人： are you in china? or you are chinese? 9:44:53Dell的代表： i do undersdtand... 9:45:23Dell的代表： however we do dont do exporting since we do have a web site in china. 9:45:23Dell的代表： i am in the u.s. 9:45:50本人： sorry for disturbing you in the night 9:46:24Dell的代表： the logistics of export worldwide is not good for business., hence the creation of Dell regional sites to cut costs J., you of all people should understand that. 9:46:54Dell的代表： no problem i am just telling you . 9:47:40本人： i think you should mentioned in a conspicuous place in dell's website that you do not export. 9:48:03Dell的代表： still there? 9:48:21本人： what if i have placed the order? 9:48:43Dell的代表： i will take note of that and lable this chat from mgt to notice, thank you for your concern. 9:48:45本人： can i get my payment back? 9:49:22本人： or you can ship me the computor as a special case? 9:49:24Dell的代表： it will not pushed through because our system can access that it will not be ship inside the u.s. 9:49:33Dell的代表： not possible. 9:50:43Dell的代表： still there? 9:50:49本人： i can not understand 9:50:58本人： you mean ......... 9:51:03Dell的代表： ok 9:51:24Dell的代表： it is not possible to ship this to other country even if it is special case. 9:51:44Dell的代表： “Is there anything else I may help you?” 9:51:50本人： ok. then my payment? 9:52:08 本人：refundable? 9:52:44Dell的代表： it will not going to happen because before you make payments you need to register where you would like to ship this. 9:53:13本人： oh. 9:53:53本人： if you put the notice(not for exporting) in advance, we can save a lot of time 9:54:35本人： the last question: are you sure you are in us now? i doubt. 9:55:14Dell的代表： ok no problem. 9:56:55本人： and what if i am from lenovo, your competitor? And what if i am from New York Times? |
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