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jdzlplq

铁虫 (小有名气)

[求助] Elsevier旗下期刊统一账号添加新期刊 已有1人参与

之前在Elsevier旗下几个期刊都投过稿,用的同一个邮箱,最近投稿时需要新投一期刊,接下来就是我的过程
(1)新期刊是Int. J Thermal Sciences,没有注册过。去Register,还是用同一个邮箱,提示:The email address you entered belongs a no-longer active account in Elsevier Editorial System. To re-active the account, please contact Support. 提示邮箱已注册过
(2)既然已经注册过,那就去登录吧。提示:The username or password you entered does not match our records.Please try again. NOTE: If U have consolidated your profile, your primary email address is now your username. 这意思是让我把账户统一起来。
(3)等之前投稿过的期刊,登录进去,然后Add Account to Consolidated Profile.
显示合并成功!
You have received this email as confirmation that your Elsevier Editorial System (EES) account for Applied Thermal Engineering has been added to your consolidated user profile.
Please note: The username for all accounts linked to your consolidated user profile is the E-mail Address to which this message was sent.
Currently, the following EES accounts are linked to your consolidated profile:
ate: Applied Thermal Engineering
ecm: Energy Conversion and Management
enb: Energy and Buildings
hff: International Journal of Heat and Fluid Flow
hmt: International Journal of Heat and Mass Transfer
rene: Renewable Energy
When you log in, you may update your password and other personal information by selecting the "change details" link on the menu bar at the top of the page.
Please note: Changes made to your personal information will be reflected in all journals that are linked to your consolidated profile. To provide journal-specific information, such as personal keywords and classifications, or to opt out of receiving marketing mail for a journal, please log in to the relevant journal and go to the Change Details screen.
(4)但是,这都是已经注册过的,怎么添加新的期刊呢?下图是登录进其中一个期刊,点My Hub
Elsevier旗下期刊统一账号添加新期刊
最下面有Search for additional EES journals by entering the journal title or EES acronym in the box below.You must register or log into any journal returned by this search to add it to your consolidated account.
Elsevier旗下期刊统一账号添加新期刊-1
Click on the title to register or log into the EES site of a journal listed below:
回到第一步!!!?

想问一下有经验的,这到底怎么破?
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wjm1992o2

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送红花一朵
引用回帖:
6楼: Originally posted by jdzlplq at 2014-07-03 10:27:26
终于解决了~
给客服打电话,出现这种登录不上,而且注册不了的状况,是因为之前注册过的账号被冻结了~
需要通过客服去解冻,然后会将原来的账号密码发到邮箱~
通过邮箱内的账号密码登录,然后合并到统一的Elsev ...

你好,我投稿也出现这种情况,我想问一下客服电话多少啊,网上搜了几个打过去都是空号,很着急,麻烦看到消息回复下,谢谢啦
22楼2016-05-26 15:52:06
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jdzlplq

铁虫 (小有名气)

引用回帖:
2楼: Originally posted by xub at 2014-07-03 09:34:36

有办法解决吗?
3楼2014-07-03 09:56:09
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wileyz

金虫 (小有名气)

【答案】应助回帖

感谢参与,应助指数 +1
我当时也是在Elsevier旗下投过两个不同期刊,后来提示我可以用统一账号登陆,我就简单操作了一下就可以了。
4楼2014-07-03 09:57:12
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nono2009

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No gains, no pains.

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我也遇到过类似问题。没找到答案,就换了一个已经注册过的期刊投稿
5楼2014-07-03 10:08:17
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