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gcjgoat

至尊木虫 (著名写手)

应助: 1 (幼儿园)
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虫号: 333212
注册: 2007-03-27
性别: GG
专业: 药剂学

[求助] 电脑OFFICE出现，内存不能读(该帖放弃）

我电脑自从中了Viking病毒后，很多EXE文件后都成了exe.exe，后来按照网上提供的Viking病毒免疫包和超级巡警使用了，杀完。

但是文件都不能显示文件的标签，只是一个可执行文件，在开始菜单中，也没有，都运行不了，只能重装了。
  可是OFFICE 2007我放入安装盘，总是装到一半，出现安装错误，将程序拷到硬盘上还是同样问题。
  后来，用msicuu2.exe文件，将OFFICE所有资料删了，重装，能装了，但是出现了“OX00000000指示的OX00000000,内存不能read”，就是打不开

恳请高手指点！

谢谢
Microsoft (R) DrWtsn32
Copyright (C) 1985-2001 Microsoft Corp. All rights reserved.

发生应用程序意外错误:
      应用程序: C:\Program Files\Microsoft Office\Office12\WINWORD.EXE (pid=3780)
      时间: 2007-9-15 @ 00:13:36.187
      意外情况编号: c0000005 (访问侵犯)

*----> 任务列表 <----*
0 System Process
4 System
428 smss.exe
792 csrss.exe
820 winlogon.exe
864 services.exe
876 lsass.exe
1020 svchost.exe
1088 svchost.exe
1140 svchost.exe
1204 svchost.exe
1276 svchost.exe
1552 Explorer.EXE
1736 spoolsv.exe
1792 acs.exe
1876 RTHDCPL.EXE
1916 CIR.exe
1924 ACU.exe
1948 igfxtray.exe
1960 hkcmd.exe
1988 igfxpers.exe
2020 360tray.exe
208 QPower.exe
280 QPresentation.exe
308 Error 0xD0000022
540 ctfmon.exe
684 MsnMsgr.Exe
448 ONENOTEM.EXE
1872 alg.exe
3680 IEXPLORE.EXE
3976 wuauclt.exe
3780 WINWORD.EXE
3944 drwtsn32.exe

*----> 模块清单 <----*
(0000000030000000 - 0000000030057000: C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
(0000000031240000 - 00000000322ec000: C:\Program Files\Microsoft Office\Office12\wwlib.dll
(0000000032600000 - 0000000033618000: C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll
(000000003a9d0000 - 000000003b750000: C:\Program Files\Microsoft Office\Office12\oart.dll
(000000005adc0000 - 000000005adf7000: C:\WINDOWS\system32\uxtheme.dll
(000000005d170000 - 000000005d20a000: C:\WINDOWS\system32\comctl32.dll
(0000000062c20000 - 0000000062c29000: C:\WINDOWS\system32\LPK.DLL
(000000006bd30000 - 000000006bdad000: C:\Program Files\Microsoft Office\Office12\USP10.dll
(0000000071a10000 - 0000000071a18000: C:\WINDOWS\system32\WS2HELP.dll
(0000000071a20000 - 0000000071a37000: C:\WINDOWS\system32\ws2_32.dll
(0000000071a90000 - 0000000071aa2000: C:\WINDOWS\system32\mpr.dll
(0000000075c60000 - 0000000075cfe000: C:\WINDOWS\system32\urlmon.dll
(0000000076300000 - 000000007631d000: C:\WINDOWS\system32\IMM32.DLL
(0000000076990000 - 0000000076acd000: C:\WINDOWS\system32\ole32.dll
(0000000076d70000 - 0000000076d92000: C:\WINDOWS\system32\Apphelp.dll
(0000000077180000 - 0000000077283000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
(0000000077bd0000 - 0000000077bd8000: C:\WINDOWS\system32\VERSION.dll
(0000000077be0000 - 0000000077c38000: C:\WINDOWS\system32\msvcrt.dll
(0000000077d10000 - 0000000077d9f000: C:\WINDOWS\system32\USER32.dll
(0000000077da0000 - 0000000077e49000: C:\WINDOWS\system32\advapi32.dll
(0000000077e50000 - 0000000077ee1000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077ef0000 - 0000000077f37000: C:\WINDOWS\system32\GDI32.dll
(0000000077f40000 - 0000000077fb6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000078130000 - 00000000781cb000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_0de06acd\MSVCR80.dll
(000000007c800000 - 000000007c91d000: C:\WINDOWS\system32\kernel32.dll
(000000007c920000 - 000000007c9b4000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007cc7e000: C:\WINDOWS\system32\msi.dll
(000000007d590000 - 000000007de02000: C:\WINDOWS\system32\SHELL32.DLL

*----> 线程 ID 0xec8 的状态转储 <----*

eax=3342c418 ebx=00000000 ecx=3342c418 edx=0000000e esi=00000104 edi=334caaf8
eip=00000000 esp=0012f3f4 ebp=0012f968 iopl=0       nv up ei pl nz na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000          efl=00000202

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Microsoft Office\Office12\WINWORD.EXE -
函数:
No prior disassembly possible
      :
      00000000 ??             ???
      00000002 ??             ???
      00000004 ??             ???
      00000006 ??             ???
      00000008 ??             ???
      0000000a ??             ???
      0000000c ??             ???
      0000000e ??             ???
错误 ->:
00000000 ??             ???
Error 0x00000001
      00000002 ??             ???
      00000004 ??             ???
      00000006 ??             ???
      00000008 ??             ???
      0000000a ??             ???
      0000000c ??             ???
      0000000e ??             ???
      00000010 ??             ???
      00000012 ??             ???
      00000014 ??             ???

*----> 堆栈反向跟踪 <---*
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Microsoft Office\Office12\wwlib.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
ChildEBP RetAddr  Args to Child
0012f3f0 32bd7ce1 334caaf8 00000002 00000003 0x0
0012f968 32604aa5 00000001 0012fa5a 0012ff0c mso!Ordinal2940+0x14ba6d
0012f978 312446cd 31e5bba3 00000001 31244562 mso!Ordinal9552+0x52
0012ff0c 300015d7 30000000 00000000 00152349 wwlib!FMain+0x16b
0012ff30 3000155d 30000000 00000000 00152349 WINWORD+0x15d7
0012ffc0 7c816fd7 00000000 00000000 7ffda000 WINWORD+0x155d
7c800000 00000003 00000004 0000ffff 000000b8 kernel32!RegisterWaitForInputIdle+0x49

*----> 原始堆栈转储 <----*
000000000012f3f4  e1 7c bd 32 f8 aa 4c 33 - 02 00 00 00 03 00 00 00  .|.2..L3........
000000000012f404  06 ff 12 00 4f e3 15 78 - 5e fa 12 00 00 00 00 00  ....O..x^.......
000000000012f414  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f424  00 00 00 00 43 00 3a 00 - 5c 00 44 00 4f 00 43 00  ....C.:.\.D.O.C.
000000000012f434  55 00 4d 00 45 00 7e 00 - 31 00 5c 00 41 00 44 00  U.M.E.~.1.\.A.D.
000000000012f444  4d 00 49 00 4e 00 49 00 - 7e 00 31 00 5c 00 4c 00  M.I.N.I.~.1.\.L.
000000000012f454  4f 00 43 00 41 00 4c 00 - 53 00 7e 00 31 00 5c 00  O.C.A.L.S.~.1.\.
000000000012f464  54 00 65 00 6d 00 70 00 - 5c 00 00 00 00 00 00 00  T.e.m.p.\.......
000000000012f474  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f484  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f494  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f4a4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f4b4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f4c4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f4d4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f4e4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f4f4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f504  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f514  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012f524  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................

上面，微软的错误日志

请高手分析，我用系统盘修复后，打开了一次后，还是出现，我晕了

[ Last edited by gcjgoat on 2007-9-18 at 12:48 ]

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