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gcjgoat至尊木虫 (著名写手)
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[求助]
电脑OFFICE出现，内存不能读(该帖放弃）
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我电脑自从中了Viking病毒后，很多EXE文件后都成了exe.exe，后来按照网上提供的Viking病毒免疫包和超级巡警使用了，杀完。 但是文件都不能显示文件的标签，只是一个可执行文件，在开始菜单中，也没有，都运行不了，只能重装了。 可是OFFICE 2007我放入安装盘，总是装到一半，出现安装错误，将程序拷到硬盘上还是同样问题。 后来，用msicuu2.exe文件，将OFFICE所有资料删了，重装，能装了，但是出现了“OX00000000指示的OX00000000,内存不能read”，就是打不开 恳请高手指点！ 谢谢 Microsoft (R) DrWtsn32 Copyright (C) 1985-2001 Microsoft Corp. All rights reserved. 发生应用程序意外错误: 应用程序: C:\Program Files\Microsoft Office\Office12\WINWORD.EXE (pid=3780) 时间: 2007-9-15 @ 00:13:36.187 意外情况编号: c0000005 (访问侵犯) *----> 任务列表 <----* 0 System Process 4 System 428 smss.exe 792 csrss.exe 820 winlogon.exe 864 services.exe 876 lsass.exe 1020 svchost.exe 1088 svchost.exe 1140 svchost.exe 1204 svchost.exe 1276 svchost.exe 1552 Explorer.EXE 1736 spoolsv.exe 1792 acs.exe 1876 RTHDCPL.EXE 1916 CIR.exe 1924 ACU.exe 1948 igfxtray.exe 1960 hkcmd.exe 1988 igfxpers.exe 2020 360tray.exe 208 QPower.exe 280 QPresentation.exe 308 Error 0xD0000022 540 ctfmon.exe 684 MsnMsgr.Exe 448 ONENOTEM.EXE 1872 alg.exe 3680 IEXPLORE.EXE 3976 wuauclt.exe 3780 WINWORD.EXE 3944 drwtsn32.exe *----> 模块清单 <----* (0000000030000000 - 0000000030057000: C:\Program Files\Microsoft Office\Office12\WINWORD.EXE (0000000031240000 - 00000000322ec000: C:\Program Files\Microsoft Office\Office12\wwlib.dll (0000000032600000 - 0000000033618000: C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll (000000003a9d0000 - 000000003b750000: C:\Program Files\Microsoft Office\Office12\oart.dll (000000005adc0000 - 000000005adf7000: C:\WINDOWS\system32\uxtheme.dll (000000005d170000 - 000000005d20a000: C:\WINDOWS\system32\comctl32.dll (0000000062c20000 - 0000000062c29000: C:\WINDOWS\system32\LPK.DLL (000000006bd30000 - 000000006bdad000: C:\Program Files\Microsoft Office\Office12\USP10.dll (0000000071a10000 - 0000000071a18000: C:\WINDOWS\system32\WS2HELP.dll (0000000071a20000 - 0000000071a37000: C:\WINDOWS\system32\ws2_32.dll (0000000071a90000 - 0000000071aa2000: C:\WINDOWS\system32\mpr.dll (0000000075c60000 - 0000000075cfe000: C:\WINDOWS\system32\urlmon.dll (0000000076300000 - 000000007631d000: C:\WINDOWS\system32\IMM32.DLL (0000000076990000 - 0000000076acd000: C:\WINDOWS\system32\ole32.dll (0000000076d70000 - 0000000076d92000: C:\WINDOWS\system32\Apphelp.dll (0000000077180000 - 0000000077283000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll (0000000077bd0000 - 0000000077bd8000: C:\WINDOWS\system32\VERSION.dll (0000000077be0000 - 0000000077c38000: C:\WINDOWS\system32\msvcrt.dll (0000000077d10000 - 0000000077d9f000: C:\WINDOWS\system32\USER32.dll (0000000077da0000 - 0000000077e49000: C:\WINDOWS\system32\advapi32.dll (0000000077e50000 - 0000000077ee1000: C:\WINDOWS\system32\RPCRT4.dll (0000000077ef0000 - 0000000077f37000: C:\WINDOWS\system32\GDI32.dll (0000000077f40000 - 0000000077fb6000: C:\WINDOWS\system32\SHLWAPI.dll (0000000078130000 - 00000000781cb000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_0de06acd\MSVCR80.dll (000000007c800000 - 000000007c91d000: C:\WINDOWS\system32\kernel32.dll (000000007c920000 - 000000007c9b4000: C:\WINDOWS\system32\ntdll.dll (000000007c9c0000 - 000000007cc7e000: C:\WINDOWS\system32\msi.dll (000000007d590000 - 000000007de02000: C:\WINDOWS\system32\SHELL32.DLL *----> 线程 ID 0xec8 的状态转储 <----* eax=3342c418 ebx=00000000 ecx=3342c418 edx=0000000e esi=00000104 edi=334caaf8 eip=00000000 esp=0012f3f4 ebp=0012f968 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202 *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Microsoft Office\Office12\WINWORD.EXE - 函数: No prior disassembly possible : 00000000 ?? ??? 00000002 ?? ??? 00000004 ?? ??? 00000006 ?? ??? 00000008 ?? ??? 0000000a ?? ??? 0000000c ?? ??? 0000000e ?? ??? 错误 ->: 00000000 ?? ??? Error 0x00000001 00000002 ?? ??? 00000004 ?? ??? 00000006 ?? ??? 00000008 ?? ??? 0000000a ?? ??? 0000000c ?? ??? 0000000e ?? ??? 00000010 ?? ??? 00000012 ?? ??? 00000014 ?? ??? *----> 堆栈反向跟踪 <---* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll - WARNING: Stack unwind information not available. Following frames may be wrong. *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Microsoft Office\Office12\wwlib.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll - ChildEBP RetAddr Args to Child 0012f3f0 32bd7ce1 334caaf8 00000002 00000003 0x0 0012f968 32604aa5 00000001 0012fa5a 0012ff0c mso!Ordinal2940+0x14ba6d 0012f978 312446cd 31e5bba3 00000001 31244562 mso!Ordinal9552+0x52 0012ff0c 300015d7 30000000 00000000 00152349 wwlib!FMain+0x16b 0012ff30 3000155d 30000000 00000000 00152349 WINWORD+0x15d7 0012ffc0 7c816fd7 00000000 00000000 7ffda000 WINWORD+0x155d 7c800000 00000003 00000004 0000ffff 000000b8 kernel32!RegisterWaitForInputIdle+0x49 *----> 原始堆栈转储 <----* 000000000012f3f4 e1 7c bd 32 f8 aa 4c 33 - 02 00 00 00 03 00 00 00 .|.2..L3........ 000000000012f404 06 ff 12 00 4f e3 15 78 - 5e fa 12 00 00 00 00 00 ....O..x^....... 000000000012f414 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f424 00 00 00 00 43 00 3a 00 - 5c 00 44 00 4f 00 43 00 ....C.:.\.D.O.C. 000000000012f434 55 00 4d 00 45 00 7e 00 - 31 00 5c 00 41 00 44 00 U.M.E.~.1.\.A.D. 000000000012f444 4d 00 49 00 4e 00 49 00 - 7e 00 31 00 5c 00 4c 00 M.I.N.I.~.1.\.L. 000000000012f454 4f 00 43 00 41 00 4c 00 - 53 00 7e 00 31 00 5c 00 O.C.A.L.S.~.1.\. 000000000012f464 54 00 65 00 6d 00 70 00 - 5c 00 00 00 00 00 00 00 T.e.m.p.\....... 000000000012f474 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f484 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f494 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f4a4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f4b4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f4c4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f4d4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f4e4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f4f4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f504 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f514 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 000000000012f524 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 上面，微软的错误日志 请高手分析，我用系统盘修复后，打开了一次后，还是出现，我晕了 [ Last edited by gcjgoat on 2007-9-18 at 12:48 ] |
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2楼2007-09-15 11:40:36
gcjgoat
至尊木虫 (著名写手)
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3楼2007-09-15 11:41:21
gcjgoat
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4楼2007-09-15 12:08:59
