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[求助] 请高人帮忙翻译英国大使馆的来信已有1人参与

今天下午接到大使馆的电调，然后5点多收到大使馆的这封来信，这是什么意思，烦请高人翻译。这是凶是吉，请明示，多谢！

Your UK visa application has been received and is under consideration. We aim to process non settlement applications within 15 working days (unless you have opted for the Priority Visa service), and Settlement applications within 60 working days.

Unfortunately, the processing of your application has been non-straightforward and we have been unable to resolve your application within these customer service targets. Please be assured that we will continue to progress your application to enable a decision to be made as soon as possible. We will notify you via e-mail once your application has been decided.

Please do not attend the application centre until you have been contacted by the VAC. This is an automated message - do not respond to this email address as incoming mail is not answered. UKVI contact details can be found at www.gov.uk/contact-ukvi-outside-uk

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