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[求助]
Scifinder Scholar 故障问题(解决不了，放弃求助)
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Scifinder Scholar 进去后，过一会就出现，an unrecoverable network error has occurred；application is forced to terminate 点“确定”就退出了，这是怎么回事？根本就不能用，请问怎样才能排除这个故障 [ Last edited by liclark on 2008-5-1 at 09:08 ] |
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hobbyzhang
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An unrecoverable network error has occurred; application is forced to terminate when trying to log in See #1 above. The same problem connecting to the server can cause different symptoms. 1.SciFinder is unable to connect with the server at CAS. Please contact your Site Administrator. (2406) Site Administrator: SciFinder is unable to traverse your organization's firewall. If SciFinder has just been installed on your computer and it has never worked, SciFinder or your network probably must be configured to let the connection through. If you have a colleague who can use SciFinder, try copying his or her site.prf (Site Preferences) file into your SciFinder installation folder. (A site.prf file is not always needed; contact your organization's SciFinder Site Administrator for assistance.) If your organization uses a proxy server, it is possible that the client component of the the proxy server must be installed or updated on your PC. If you have recently successfully used SciFinder on the same computer, find out if a colleague is able to log in to SciFinder. If your colleague receives the same message, the problem is probably in your organization's network or firewall. Was the network or firewall changed? Contact your local SciFinder Site Administrator or information technology staff. If your colleague can use SciFinder but you cannot, try logging in to SciFinder from your colleague's computer. If you can log in from a different computer, then something about your computer or your computer's connection to your organization's network is different from your colleague's, and the difference prevents SciFinder from connecting to the server. Contact your organization's IT staff or your SciFinder Site Administrator. Your organization's firewall may be configured to only allow SciFinder use from a defined group of internal IP addresses. Your PC may need to be added to the permissions list. It is possible but unlikely that the SciFinder Server at CAS is not working. If you have determined that the problem is not in your computer or network, contact CAS Customer Care. |
7楼2008-04-26 12:17:11
2楼2008-04-26 00:51:43
wangang-lidan
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3楼2008-04-26 10:48:03
juniper
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4楼2008-04-26 11:04:09
