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wittyboy

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[交流] 想投food chemistry的注意了，编辑刚给回信，说稿件量太大了已有5人参与

From: support@elsevier.com
To: xxxx@hotmail.com
Date: Mon, 27 May 2013 23:08:46 +0100
Subject: FOODCHEM-D-12-01988R2 [130523-003271] [Reference: 130523-003271]

Subject
FOODCHEM-D-12-01988R2 [130523-003271]

Discussion
Response Via Email (Roland) 27/05/2013 11.08 PM
Dear Dr Zhou,

Thank you for your e-mail and apologies for the delay in processing your paper.

Please be informed that the Editorial Office of Food Chemistry is currently having a large backlogs of submission thus creating delay in processing your paper. The Editorial Office is currently working on the backlogs and rest assured that they will be in contact with you directly with a decision as soon as possible.

On behalf of the Editorial Office of Food Chemistry, please accept our sincere apologies for the inconvenience.

You may find the below Elsevier Customer Support information useful:

Answer Title: Required Reviews Complete
Answer Link: http://support.elsevier.com/app/answers/detail/a_id/330

Please ensure that the reference number remains in the subject line when responding to this email.

Why not also visit our self-help site at http://support.elsevier.com? Here you can find FAQs, online tutorials and instructions relating to manuscript submissions and articles in production. You will also find 24/7 support contact details, including live chat, should you require further assistance.

Kind regards,

Roland D. Tanaleon
Journals Submission Customer Support
Auto-Response 23/05/2013 09.17 AM
Dear Customer,

Thank you for contacting Journals Submission Customer Support. This is an automated acknowledgement to confirm that we have received your email.

For all future correspondence please quote your unique reference number provided in the subject header of this email. Our current response time is a maximum of 5 working days.

If you have not already visited our self-help site, please go to http://support.elsevier.com where you can find frequently asked questions, online tutorials and instructions which may help to resolve your query.

Regards,

Journals Submission Customer Support

Customer By Email (Janet Barnes) 23/05/2013 09.17 AM
Dear colleague

Professor Birch is not handling this paper, FOODCHEM-D-12-01988, so please
could you forward this email to the Editor who is handling the paper.

Many thanks

Janet Barnes
Food Chemistry Editorial Office

Begin forwarded message:

From: xxxxxx <xxxxx@hotmail.com>
Date: 21 May 2013 12:06:24 GMT+01:00
To: "foodchemedoffice@btopenworld.com" <foodchemedoffice@btopenworld.com>
Subject: FOODCHEM-D-12-01988R2

Dear editor in-chief:

Thank you very much for your attendance on our manuscript (FOODCHEM-D-12-01988R2) entitled "xxxxxxx".

I am sorry to trouble you here, and I want to know the detailed status of our manuscript, since it has lasted nearly 3 months after the "Required Reviews Completed"

of Feb 25, 2013

we will appreciate your help!

Thank you very much!

Best wishes.

Sincerely yours,

©2013, Elsevier BV. All rights reserved.
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[ Last edited by cxksama on 2013-5-29 at 12:08 ]

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