Dear XXX,
Thank you for your e-mail enquiring about the status of your manuscript. I completely understand that it is now some time since you submitted your paper, and we appreciate that receiving a prompt decision is important for you.
We have received comments from one referee and are awaiting response from the other invited referees. However, due to the heavy referee workload there is sometimes a delay in receiving acceptance to review and reviewer reports/recommendations. Rest assured we will continue to follow the progress of your manuscript closely, and will invite alternative reviewers if we do not receive a prompt agreement to review from the reviewer who is currently invited.
I have also contacted the Editor to brief them on the status of your manuscript and to pass on your concerns. Should it be necessary, the Editor is prepared to provide alternate reviewer names.
As soon as the reviews are in, they will be able to take a decision on your manuscript. You will be notified once the Editor has made a decision and the reviewer comments will be sent to you at the time of notification.
We will work closely with the referees and editor to expedite this process.
I apologize for the delay and any inconvenience caused. Please feel free to contact me if you have any questions.
Regards,
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