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小仙联盟

铁虫 (小有名气)

[交流] 谁能帮我分析一下酒店的Cancellation Policy

我不清楚在5月21日之前预订,并取消是否需要付费。我的理解是如果在5月21日之间预订并取消,预订费就拿不回来了,但是没有额外的惩罚。而在5月21日之后取消会加收一天到二天的房费作为惩罚。
但我问美国组织这个项目的工作人员他们说:
There is no cancellation before May 21.
There is a one night cancellation between May 21 and June 5.
There is a two night cancellation from June 6 onwards.
Please refer to the hotel reservation form.
Hope this helps explain the hotel’s cancellation policy.
是我弄错了吗?大家帮我分析一下。这个对我很重要,谢谢了!


ARRIVAL DATE:_________________ DEPARTURE DATE:________________
NOTE:
Your rates are special and contracted for this program only.
Reservations three (3) days prior to and three (3) days after the listed program dates will be confirmed on space available basis.
Check-in begins at:
3:00 p.m./Check-out:
12:00 p.m./Late checkout charge will apply.
Room attendant gratuities are discretionary, and $2.50 per room, per day is suggested.
Porterage for groups is an automatic $5.50+tax per person round-trip charge which will be applied to your individual guest folio.
Room categories are limited and based on availability.
Reservations are accepted in order of their receipt. Please select your room category by circling your selection.
Room Only:
Terrace:$165.00
Partial Ocean View:$180.00
Ocean View:$200.00
Premium Ocean View:$220.00
Ocean Front:$255.00

Rollaway charge of $40+tax per day will apply when one is requested.
The third person charge is $60+tax per day. (Maximum occupancy of EITHER three (3) adults, OR two (2) adults and two (2) children 17 or younger permitted in a room.)

ONE-NIGHT DEPOSIT REQUIRED (plus tax) to guarantee your reservation.
You may apply to a major credit card.
Cancellation of reservations after May 21, 2007 and fourteen days prior to arrival will be subject to a cancellation fee of
two (2) nights’ room charge.
Individual cancellations within 14 days and any no shows will be assessed a three (3) night’s room charge.

(Name on card)____________________________________________

Number__________________________________Exp. _____________

Signature_________________________________________________
OR enclose check payable to:Mauna Kea Resort

[ Last edited by 小仙联盟 on 2007-4-24 at 07:00 ]
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xuanxuanwei

金虫 (小有名气)

为了保留预定,必须收取一天的预定费用,在5月21日后和预定入住14天前取消预定必须缴纳2天的费用(扣除预定费,还需缴纳1天的费用),预定入住前14天之内取消,需要缴纳3天的费用(扣除预定费,需缴纳2天的费用)。
6楼2007-05-08 10:59:15
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iamzane

至尊木虫 (著名写手)

根据这句“Cancellation of reservations after May 21, 2007 and fourteen days prior to arrival will be subject to a cancellation fee of two (2) nights’ room charge.
Individual cancellations within 14 days and any no shows will be assessed a three (3) night’s room charge.”

2007年5月21日后以及入住前14天取消预定将收取2晚租金作为取消费。

14天内取消预定或者入住当天没有出现则收取3晚租金作为取消费。

显然在5月21前取消的话,后果仅仅是定金不能收回。接下来一段时间内取消的话,不仅定金没有,还得再交1晚租金。最惨的当然是到最后另交2晚租金。

不知道我的理解是否能帮助你。
2楼2007-04-24 13:50:12
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pirate1982


homedog(金币+1):感谢!
我的理解是5月21日前,定金会被罚没。
5月21日后,和预订入住日期14天之前(六月5日之前)取消,收取两夜入住费用,除去定金,即另付一夜费用。
预定入住日期的14天之内(六月6日起)取消,或者当日未出现则收取三夜入住费用,除去定金,即另付2夜费用。
3楼2007-04-24 16:06:18
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小仙联盟

铁虫 (小有名气)

谢谢你们的帮助。
4楼2007-04-24 16:49:24
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