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mollycayu

银虫 (小有名气)

[交流] shopping online

It is not the first time shopping online.
I gave an order for three books 6 days ago.
The expected time of the arrival is yesterday.
But they did not come on time.
At 5 o'clock yesterday afternoon I wrote a letter to the complaint department about delivery time.
Then they sent me an answering letter in a few moments.
Taday a lady of  Customer Service gave me a call, saying that she would press the logistics company to delivery goods as soon as possible.
About 3 hours later, there was a knock at the door.
I payed for the goods after I checked them.
Altough the delivery time is the longest up to now, which is unpleasant,  the answer of Customer Service is very quick and satisfactory.

[ Last edited by mollycayu on 2012-3-18 at 14:06 ]
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mollycayu

银虫 (小有名气)

引用回帖:
4楼: Originally posted by winter_north at 2012-03-18 11:37:23:
What did they say?

They said they would give me the answer within 24 hours in the letter.
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9楼2012-03-18 13:36:51
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winter_north

铁杆木虫 (职业作家)

What did they say?
4楼2012-03-18 11:37:23
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古可ぷ

荣誉版主 (文坛精英)

优秀区长优秀版主优秀版主

what a badly service
bless
非吾小天下,才高而已;非吾纵古今,时赋而已;非吾睨九州,宏观而已;三非焉罪?无梦至胜
5楼2012-03-18 11:37:56
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shenbincao

金虫 (正式写手)

had not got your meaning.
goodgoodstudy,daydayup.
7楼2012-03-18 12:40:55
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