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It is not the first time shopping online. I gave an order for three books 6 days ago. The expected time of the arrival is yesterday. But they did not come on time. At 5 o'clock yesterday afternoon I wrote a letter to the complaint department about delivery time. Then they sent me an answering letter in a few moments. Taday a lady of Customer Service gave me a call, saying that she would press the logistics company to delivery goods as soon as possible. About 3 hours later, there was a knock at the door. I payed for the goods after I checked them. Altough the delivery time is the longest up to now, which is unpleasant, the answer of Customer Service is very quick and satisfactory. [ Last edited by mollycayu on 2012-3-18 at 14:06 ] |
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