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梁编辑木虫 (正式写手)
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[求助]
中文摘要翻译为英文润色
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门诊“一卡通”在诊疗服务中的应用 【摘要】 目的 探讨 “一卡通”在门诊诊疗服务中的应用效果。方法 在门诊信息管理系统基础上实行“一卡通”门诊信息化诊疗模式，比较“一卡通”就诊模式与传统就诊模式患者的就诊时间、患者满意度和门诊投诉率。结果 两组患者的就诊时间及患者满意度得分比较差异有统计学意义（均P <0.01）,“一卡通”模式组的就诊时间显著短于传统模式组，患者满意度高于传统模式组。一卡通模式组投诉率显著低于传统模式组（P<0.05）。结论 “一卡通”就诊模式能有效缩短患者的就诊时间，提高患者满意度，降低门诊投诉率，值得推广应用。 【关键词】信息系统；一卡通；诊疗服务；患者满意度 The effect of general card in the clinic service 【Abstract】 Objective To investigate the effect of general-purpose card in the clinic service．Methods The general card system on informationalized clinic service based on clinic information management system was enforced．The two outpatient visit modes were compared in terms of visiting duration， patient’s satisfaction degree and the occurrence rate of health complaints．Results Two sets of patient treatment time and patient satisfaction score differences were statistically significant (P<0.01), general card mode of group visiting time was significantly shorter than the traditional mode of group, group of patient satisfaction higher than the traditional model. general card group complaints was significantly lower than the traditional pattern group (P<0.05).Conclusion The visit mode on general card system can shorten the visiting duration，increase the patient’s satisfaction degree，enhance the medical service quality and reduce the rate of medical patient complaints. 【Key words】Information systems; general card; Diagnosis and treatment services; Patient satisfaction [ 来自科研家族 学术期刊编辑与出版 ] |
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至尊木虫 (著名写手)
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【答案】应助回帖
★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★
爱与雨下(金币+2): 2012-03-11 12:47:34
梁编辑(金币+30, 翻译EPI+1): ★★★很有帮助 2012-03-12 23:17:54
爱与雨下(金币+2): 2012-03-11 12:47:34
梁编辑(金币+30, 翻译EPI+1): ★★★很有帮助 2012-03-12 23:17:54
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Objective The application effect of general-purpose card in clinic service was investigated． Methods Theinformationalized clinic service system of general-purpose card was enforced on the basic clinic information management system．The visiting duration， degree of patient’s satisfaction, and the occurrence rate of health complaints was compared between the new and traditional clinic system. Results The comparison of difference of the patient treatment time and patient satisfaction score are of statistically significant (P<0.01), significantly shorter visiting time, higher satisfaction degree and significantly lower complaints from patients were obtained comparing the new mode group and traditional pattern group (P<0.05). Conclusion The application of general card system can greatly shorten visiting duration，increase the patient’s satisfaction degree，enhance the medical service quality and reduce the rate of medical patient complaints. As the result, the new system is worth being promoted. 另外，建议楼主能够统一一下一卡通，就诊时间，投诉率等词 |
2楼2012-03-11 11:08:27