| 查看: 231 | 回复: 1 | ||
| 【奖励】 本帖被评价1次，作者arqiu增加金币 1 个 | ||
| 当前主题已经存档。 | ||
[资源]
【书籍】【共享】Knowledge Management Tools and Techniques
|
||
Knowledge Management Tools and Techniques Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions by Madanmohan Rao Publisher: Butterworth-Heinemann (September 23, 2004) | ISBN-10: 0750678186 | PDF | 6,4 Mb | 456 pages Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutionstechnology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the "8Cs" framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners. * The only book in which practitioners evaluate various KM solutions * Case studies describe how real companies use KM tools and technologies * Provides clear lessons from real successes and failures Download from Ftp2Share [ Last edited by arqiu on 2007-1-9 at 12:09 ] |
回复此楼» 猜你喜欢
有多少人是今天查系统知道结果的？
已经有17人回复
-
基金不中，共勉
已经有4人回复
-
国自然面上复盘~欢迎讨论
已经有5人回复
-
我不理解！
已经有23人回复
-
2026年的国家社科基金项目通讯评审的新规则与新动向、新挑战
已经有10人回复
-
系统查不到
已经有10人回复
-
怎么查啊
已经有5人回复
-
范进中举一文的中心思想
已经有10人回复
-
2026国自然函评费到账
已经有25人回复
-
2026年8月25日国自然放榜前突然收到列入评审专家邮件，有关系吗？
已经有28人回复
2楼2007-01-10 11:41:55
