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mixuer888

应助: (幼儿园)
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虫号: 223555

[交流] [原创]GRE,TOEFL等报名，退考必知之亲身经历篇

1.报名：请写全你的英文联系地址（不是无关紧要的哦！！到后来你就知道麻烦了~~~我在报名时有人也告诉我填不填都无所谓的，因为机考时可以再改的）

2.退考：如果你没写你的英文联系地址，你可有任务了~~
如因特殊原因取消了国外GRE,TOEFL等考试，你可以获得60美元的返款，如何获得返款，这与你报名时有关，如果报名时详细写了自己的英文地址，那么你的返款会自动发送，但是如果你没有写，就只有和ETS联系了（60天之内哦！！当然越快越好啦）

1）取消考试务必提前3天
2）取消考试后申请返款必须在60天内
3）与ETS核实你的联系地址是否准确
GRE更改或取消注册的规定：
  从2005年7月1日开始，
更改注册：注册一经确认，考生若要求更换考场或更改考试日期，请至少在确认的考试日期之前的3天下午4点之前（不包括已确定的考试日期和申请更改的当天，也不包括国家法定节日在内）让注册中心收到更改申请和更改费。例如：考生已注册周五的考试，如果想要更改考试，至少在周一的下午4点之前让注册中心收到更改申请和更改费。更改费的缴纳方式与考试费相同，报名中心在收到更改费之前，不会更改。

取消注册：注册一经确认，考生若要求取消考试并获得返款，请至少在确认的考试日期之前的3天下午4点之前（不包括已确定的考试日期和申请取消的当天，也不包括国家法定节日在内）让报名中心收到GRE机考取消申请，可有部分返款，否则，在此期限之后通知我们取消考试的，将没有任何返款。取消注册无须交费。例如：考生已注册周五的考试，如果想要取消考试，至少在周一下午4点之前让注册中心收到取消申请，否则没有任何返款。

下面是我与ETS的整个e-mail往来：（希望对大家有所启示）
refund.pdf(可以填此表格，也不不填，只把里面涉及的信息写全，让美国ETS确定是你本人就可以了，这样有好处，是对你的负责哦)
成功获得返款ETS回复（第二封信回复）：Thank you for contacting the GRE Program.
Dear **,
Regarding your inquiry:
Your request for a refund has been processed. A refund check in the amount of US $60. will be mailed within 6-8 weeks to the address you provided. Please allow sufficient time for mail delivery.
Thank you for your inquiry. We appreciate the opportunity to assist you. If you have additional questions, please contact our Customer Service team at (866) 473-4373 or (609) 771-7670, or visit our Web site at www.gre.org. If you contact us via e-mail, please include all previous correspondence or a summary of information regarding your inquiry.
ETS is committed to improving your customer service experience. Please take a moment and complete a short Customer Service Survey at http://surveys1013.websurveyor.n ... Email.htm?WSB36=GRE so that we may identify ways to improve our service to you. If you're unable to access the survey by clicking on the link, please copy the entire link and paste it into the address bar of your web browser.
Thank you in advance for your participation.
   -----Original Message-----

申请返款第二封信：
   From: **
   Sent: **
   To:  <gre-info@ets.org>
   Cc:
   Subject: Looking forward to refund!Thank you!


Dear ETS,
Thank you for your last letter.
I am an examinee from ** Province,China.I cancelled the examination,but I have not received  refund check now.Can you tell me your records indicate where my refund check will be maild out.Maybe it is not clear for my address.Now I wrote the details about my information.Can you tell me when I will get the refund?
Thank you very much!
Best wishes to ETS!

My address:
      **（姓名）
　　 P.O. Box **（邮箱号）
      **（学院）
　　 **University（大学）
      ** District（区）
　    **（市）**（邮编）
      P.R. CHINA

My information:
Name of test canceled:GRE Split exam
Name:**
Daytime Telephone Number:**
Date of Birth:**
Test Time:**
Test Center:**
Test Date:**
Canceld Test Date:**
Confirmation Number:**

I appreciate you for all the things.
Looking Forward.
Sincerely  **

ETS回复（第一封信回复）：Thank you for contacting the GRE Program.
Dear **,
Regarding your inquiry:
If you have successfully cancelled the computer-based session of your GRE Split Test administration by contacting the RRC at least 3 full days before your scheduled test date you will be entitled to a partial refund for the amount of U.S. $60.00.
Refunds are automatically processed to the original form of payment approximately 10 days after the cancelled test date.
Thank you for your inquiry. We appreciate the opportunity to assist you. If you have additional questions, please contact our Customer Service team at (866) 473-4373 or (609) 771-7670, or visit our Web site at www.gre.org. If you contact us via e-mail, please include all previous correspondence or a summary of information regarding your inquiry.

My first letter:
From: **
   Sent: **
   To:  gre-info@ets.org
   Cc:
   Subject: Best wishes!How to get the refundment?
Dear ETS,
I am an examinee from ** Province,China.I cancelled the examination **(取消考试时间),which I should take part in ** （考试时间）.Because **，**.
Because I am ahead of time to cancel the examination,as I know,some money should be got.
Please tell me the details how to get the refundment.
Thank you very much!
Best wishes to ETS!
yours,
examinee **我的还是比较幸运的，是报名时没写全地址，所以返款没法寄，如果更改地址可要提前一点了（ETS回复是很快的，这点很值得我们学习一下他们的办事效率，呵呵）

[ Last edited by mixuer888 on 2006-5-31 at 09:38 ]

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