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[资源] 【分享】Forms That Work_Designing Web Forms For Usability Interactive.2008

Forms That Work_Designing Web Forms For Usability Interactive Technologies
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Authors(Editors):
Caroline Jarrett
Publisher: Morgan Kaufmann
Pub Date: 2008
Pages: 191
ISBN:

Foreword
In the beginning—dozens of years ago—research papers crawled out
of the primordial ooze somewhere in Switzerland to form the World
Wide Web.
People in university basements posted the papers, and people in other
university basements around the world could read them. Read-only.
Then one day someone in one of the basements thought, “Wait. Why
couldn’t the people who read these things send us information, too? ”
And thus form /form was born.
And although no one knew it at the time, e-commerce was born, too,
because as Caroline and Gerry explain in the pages you’re about to read,
forms enable a conversation between Web publisher and Web user. It
was such a powerful and useful idea that there’s hardly a site today that
doesn’t have a form...or dozens of forms.
And since we’ve all used forms all of our lives 1 , we know just how
unpleasant bad forms can be:
● Forms that ask questions you don’t know how to answer
● Forms with multiple-choice questions that don’t have the choice you
want
● Forms that ask for too much information, or information you’d rather
not give
● Forms with huge quantities of confusing instructions
...and on and on.
In an ordinary conversation, we work these things out by asking for and
offering clarifi cations ( “Do you mean my average income lately , or for
my whole life? ” “How many children do I have , or how many are living
at home? ”). But since a form can only ask the questions we tell it to
ask, in exactly the way we tell it to ask them, a good form has to be
completely clear and completely self-explanatory. That’s where this
book comes in.
1 Some of us are even old enough to remember multi-part carbon paper forms,
with instructions like “Press hard! You are making seven copies. ”
I’ve known Caroline Jarrett for a long time, and she’s always been one
of my favorite people in this usability racket. 2 It’s not just that I like her
personally (although she is, as we’d say over here, a really good egg); it’s
that she’s one of the handful of people whose opinions about usability I
always want to hear.
And I’ve always thought of her as the Web forms expert—someone who
can talk for an hour about whether to use colons at the end of labels
and make it interesting (although she’d insist that it’s not, except to
people like her who are obsessed with forms).
But this book isn’t just about colons and choosing the right widgets. It’s
about the whole process of making good forms, which has a lot more to
do with making sure you’re asking the right questions in a way that your
users can answer than it does with whether you use a drop-down list or
radio buttons.
Like a conversation with Caroline, this book she and Gerry have done
gets to the heart of the matter. It’s long on practical advice, extremely
generous in sharing their vast experience, and full of exactly the advice
you need.
I’m lucky. When I have a question about forms, I can just check to see
if Caroline has Skype on, or send her an email. Now you’re almost as
lucky: you’ve got the next best thing in your hands.
Steve Krug
Brookline, Massachusetts
April 2008

本资源11.7 MB。

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Forms That Work_Designing Web Forms For Usability Interactive Technologies.Caroline Jarrett.Morgan Kaufmann.2008
Forms That Work_Designing Web Forms For Usability Interactive Technologies.Caroline Jarrett.Morgan Kaufmann.2008
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