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[½»Á÷] ¡¾Ô­´´¡¿ÔÚ¹ú¼Ê»áÒéÉÏ×öºÃ¿ÚÍ·±¨¸æµÄ±Ø±¸»·½Ú(question time) (¼ºËÑË÷£¬ÎÞÖØ¸´)

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Èç¹ûÄãµÄÂÛÎÄÔÚ¹ú¼Ê»áÒéÉÏ·¢±í£¬ÄãÓÖ×ö oral presentation, ÄÇôÈçºÎ»Ø´ðÎÊÌâÒ²ÊÇÐèÒª¼¼Çɵġ£Ò»»á¸ßÖÊÁ¿µÄ»áÒ黹ÊÇÓÐЩţÈËÔÆ¼¯µÄ£¬¿ÚÍ·±¨¸æ¼È¿ÉÒÔÈñðÈËÓлú»áÈÏʶÄ㣬̽ÌÖһЩѧÊõÎÊÌ⣬ҲÓÐÀûÓÚÈÏʶţÈËѽ£º£©
¡¡ËùÒÔÔÚÕâÕûÀíÁËÈçºÎÍêÃÀµÄÍê³Équestion time£¬Ï£Íû¶Ô´ó¼ÒÓаïÖú£º£©

Question time
¼¸µã¼òÒªÊÂÏ
¡ùWelcome the question
¡ùListen carefully to the question---don¡¯t interrupt
¡ùTake time to think before you answer
¡ùCheck you have understood the question---rephrase or clarify if necessary
¡ùReply positively---be brief and clear
¡ùAccept criticism positively
¡ùAfter your answer, check that the questioner is satisfied

Èç¹ûÓöµ½ÁËÒÔϵÄÇéÐΣ¬¿´¿´ÈçºÎÀ´Handling it

1. Instead of asking a question, the person strongly, rather angrily, disagrees with your point of view.
¨D¨D¨D¨D¡¡¶ÔÓÚÕâÖÖÇé¿öÄã¾ÍÏÈÀñòµØÌýËû½²Í꣬ȻºóÖØÊöÒ»ÏÂÄãµÄ¹Ûµã£¬Èç¹ûÓбØÒª£¬ÖØÊöʱ¼ÓÉϵã×ôÖ¤¡£
Èç¹ûÕâÈË»¹ÊDz»ÒÀ²»ÈÅ£¬you can say, ¡°Well, we¡¯ll have to agree to disagree on this point,¡± or ¡° Unfortunately, there¡¯s no time to go into this more deeply right now.¡±

2. Instead of asking a question, the person states his or her own viewpoints that agree with yours.
You can say, ¡° Yes, that fits in exactly with what I was saying¡±.

3. The person states positively that some information you have given is inaccurate, but you are absolutely sure that you are correct.
ÕâÀÄã¿ÉÒÔÌṩÄãµÄinformation source or provide additional support for your statement.
OR YOU CAN SAY, ¡° I believe that my information is correct, but I will certainly recheck my facts.¡±

4. Èç¹ûÓÐÈËÖ±½ÓÌá³öÄãµÄһЩinformation¡¡is inaccurate, ¶øÄãÓÖ²»ÄÜ×Ô¼ºµÄinformation was correct or not.
¨D¨D¨DDo not feel threatened or regard this as an attack.
YOU CAN SAY, ¡° I appreciate your bringing this to my attention. I¡¯ll have to recheck my sources to see what is correct.¡±
5. Èç¹ûÓÐÈËÎʵÄÎÊÌâ is so basic, Äã·¢ÏÖËû did not understand any of your presentation.
YOU CAN SAY, ¡° Well, I don¡¯t think we have time to discuss that point right now, but I¡¯ll be happy to talk with you about it later.¡±

6. The person asks a question that will require a very long, complicated, or technical answer.
²»Òª°Ñʱ¼ä¶¼ÓÃÔÚ½âÊÍÒ»¸öÎÊÌâ¡£
YOU CAN SAY, ¡°That¡¯s an interesting question, but it would take much too long to answer it adequately. Perhaps we can discuss it later.¡±

7. Èç¹ûÓÐÈËÎʵÄÎÊÌâÓëÄã½²µÄÍêÈ«ÎÞ¹Ø
YOU CAN SAY, ¡°That¡¯s an interesting question, but my presentation doesn¡¯t really deal with that issue,¡± or ¡° I¡¯m afraid I don¡¯t see how that question applies to what I¡¯ve said.¡±

8. Èç¹ûÓÐÈËÎʵÄÌ«¶à£¬Õ¼Á˱ðÈ˵Ļú»á¡£
YOU CAN SAY, ¡°I¡¯m very pleased by your interest, but perhaps we should give others a chance to ask a few questions. I hope we can talk in more detail later.¡±

ÒÔÏÂÊÇһЩ¾ßÌåµÄÀý¾ä£¬¿ÉÒÔÔڻشðÎÊÌâµÄʱºòÓÃÉÏ
Answering Questions

¡î¡îDelaying Answering/ Playing for Time
Well, let me see¡­¡­
Actually,¡­¡­
Let me think for a moment. Ah, yes, ¡­¡­
I¡¯m glad you asked that question.
You¡¯ve raised an important point here.

¡î¡îAvoiding Answering
That¡¯s a good question but, unfortunately, it¡¯s beyond the scope of this presentation. Later, I could perhaps point you in the direction of some useful websites that might help you.
I¡¯m afraid I¡¯m not really in a position to answer that.
I¡¯m afraid I don¡¯t have the figures on me. Perhaps I could E.mail them to you later.

¡î¡îAdding information
Let me add,¡­¡­
In addition, ¡­¡­


¡î¡îReferring back
As I said before,¡­¡­
As I mentioned before,¡­¡­

¡î¡îClarifying/ Restating
What I was trying to say was¡­¡­
I mean that¡­¡­
To point it another way¡­¡­
In other words¡­¡­

¡î¡îClarifying the meaning of a question
So what you¡¯re asking is ¡­¡­
If I understand the question correctly, you would like to know¡­¡­
When you say¡­¡­, do you mean¡­¡­

¡î¡îChecking the questioner is satisfied
Does that answer your question?
Is that OK?

Ï£Íû´ó¼ÒÖ§³Ö£¬Å¼µÄµÚÒ»Ìù

[ Last edited by shwh on 2006-5-8 at 13:35 ]
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lifengfu

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2Â¥2005-12-18 11:05:56
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goodtimeuk

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3Â¥2005-12-19 16:31:43
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hao
4Â¥2006-05-07 12:31:08
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5Â¥2006-05-07 16:44:59
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alicew

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daren007

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8Â¥2006-05-08 08:55:31
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hao

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9Â¥2006-05-08 11:10:25
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iwish

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ding xian
10Â¥2006-05-08 12:37:27
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