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Сľ³æ¾µä³öÆ· (C) muchong.com Èç¹ûÄãµÄÂÛÎÄÔÚ¹ú¼Ê»áÒéÉÏ·¢±í£¬ÄãÓÖ×ö oral presentation, ÄÇôÈçºÎ»Ø´ðÎÊÌâÒ²ÊÇÐèÒª¼¼Çɵġ£Ò»»á¸ßÖÊÁ¿µÄ»áÒ黹ÊÇÓÐЩţÈËÔÆ¼¯µÄ£¬¿ÚÍ·±¨¸æ¼È¿ÉÒÔÈñðÈËÓлú»áÈÏʶÄ㣬̽ÌÖһЩѧÊõÎÊÌ⣬ҲÓÐÀûÓÚÈÏʶţÈËѽ£º£© ¡¡ËùÒÔÔÚÕâÕûÀíÁËÈçºÎÍêÃÀµÄÍê³Équestion time£¬Ï£Íû¶Ô´ó¼ÒÓаïÖú£º£© Question time ¼¸µã¼òÒªÊÂÏ ¡ùWelcome the question ¡ùListen carefully to the question---don¡¯t interrupt ¡ùTake time to think before you answer ¡ùCheck you have understood the question---rephrase or clarify if necessary ¡ùReply positively---be brief and clear ¡ùAccept criticism positively ¡ùAfter your answer, check that the questioner is satisfied Èç¹ûÓöµ½ÁËÒÔϵÄÇéÐΣ¬¿´¿´ÈçºÎÀ´Handling it 1. Instead of asking a question, the person strongly, rather angrily, disagrees with your point of view. ¨D¨D¨D¨D¡¡¶ÔÓÚÕâÖÖÇé¿öÄã¾ÍÏÈÀñòµØÌýËû½²Í꣬ȻºóÖØÊöÒ»ÏÂÄãµÄ¹Ûµã£¬Èç¹ûÓбØÒª£¬ÖØÊöʱ¼ÓÉϵã×ôÖ¤¡£ Èç¹ûÕâÈË»¹ÊDz»ÒÀ²»ÈÅ£¬you can say, ¡°Well, we¡¯ll have to agree to disagree on this point,¡± or ¡° Unfortunately, there¡¯s no time to go into this more deeply right now.¡± 2. Instead of asking a question, the person states his or her own viewpoints that agree with yours. You can say, ¡° Yes, that fits in exactly with what I was saying¡±. 3. The person states positively that some information you have given is inaccurate, but you are absolutely sure that you are correct. ÕâÀÄã¿ÉÒÔÌṩÄãµÄinformation source or provide additional support for your statement. OR YOU CAN SAY, ¡° I believe that my information is correct, but I will certainly recheck my facts.¡± 4. Èç¹ûÓÐÈËÖ±½ÓÌá³öÄãµÄһЩinformation¡¡is inaccurate, ¶øÄãÓÖ²»ÄÜ×Ô¼ºµÄinformation was correct or not. ¨D¨D¨DDo not feel threatened or regard this as an attack. YOU CAN SAY, ¡° I appreciate your bringing this to my attention. I¡¯ll have to recheck my sources to see what is correct.¡± 5. Èç¹ûÓÐÈËÎʵÄÎÊÌâ is so basic, Äã·¢ÏÖËû did not understand any of your presentation. YOU CAN SAY, ¡° Well, I don¡¯t think we have time to discuss that point right now, but I¡¯ll be happy to talk with you about it later.¡± 6. The person asks a question that will require a very long, complicated, or technical answer. ²»Òª°Ñʱ¼ä¶¼ÓÃÔÚ½âÊÍÒ»¸öÎÊÌâ¡£ YOU CAN SAY, ¡°That¡¯s an interesting question, but it would take much too long to answer it adequately. Perhaps we can discuss it later.¡± 7. Èç¹ûÓÐÈËÎʵÄÎÊÌâÓëÄã½²µÄÍêÈ«ÎÞ¹Ø YOU CAN SAY, ¡°That¡¯s an interesting question, but my presentation doesn¡¯t really deal with that issue,¡± or ¡° I¡¯m afraid I don¡¯t see how that question applies to what I¡¯ve said.¡± 8. Èç¹ûÓÐÈËÎʵÄÌ«¶à£¬Õ¼Á˱ðÈ˵Ļú»á¡£ YOU CAN SAY, ¡°I¡¯m very pleased by your interest, but perhaps we should give others a chance to ask a few questions. I hope we can talk in more detail later.¡± ÒÔÏÂÊÇһЩ¾ßÌåµÄÀý¾ä£¬¿ÉÒÔÔڻشðÎÊÌâµÄʱºòÓÃÉÏ Answering Questions ¡î¡îDelaying Answering/ Playing for Time Well, let me see¡¡ Actually,¡¡ Let me think for a moment. Ah, yes, ¡¡ I¡¯m glad you asked that question. You¡¯ve raised an important point here. ¡î¡îAvoiding Answering That¡¯s a good question but, unfortunately, it¡¯s beyond the scope of this presentation. Later, I could perhaps point you in the direction of some useful websites that might help you. I¡¯m afraid I¡¯m not really in a position to answer that. I¡¯m afraid I don¡¯t have the figures on me. Perhaps I could E.mail them to you later. ¡î¡îAdding information Let me add,¡¡ In addition, ¡¡ ¡î¡îReferring back As I said before,¡¡ As I mentioned before,¡¡ ¡î¡îClarifying/ Restating What I was trying to say was¡¡ I mean that¡¡ To point it another way¡¡ In other words¡¡ ¡î¡îClarifying the meaning of a question So what you¡¯re asking is ¡¡ If I understand the question correctly, you would like to know¡¡ When you say¡¡, do you mean¡¡ ¡î¡îChecking the questioner is satisfied Does that answer your question? Is that OK? Ï£Íû´ó¼ÒÖ§³Ö£¬Å¼µÄµÚÒ»Ìù ![]() [ Last edited by shwh on 2006-5-8 at 13:35 ] |
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lifengfu
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2Â¥2005-12-18 11:05:56
goodtimeuk
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3Â¥2005-12-19 16:31:43
1
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4Â¥2006-05-07 12:31:08
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5Â¥2006-05-07 16:44:59
alicew
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6Â¥2006-05-07 17:18:32
ЦÎÊÌì
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7Â¥2006-05-07 20:21:34

8Â¥2006-05-08 08:55:31
hao
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9Â¥2006-05-08 11:10:25
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10Â¥2006-05-08 12:37:27














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