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[求助] Shrodinger2021-3蛋白准备报错

电脑win11系统，刚开始装的2020-4可以运行，后来可能是系统更新之后不知道哪里的设置改了，在蛋白准备的时候上传任务失败，重装不行，换最新版本也不行，我电脑系统还原之后还是不行，求助！！！报错的内容如下：
Process exited with non-zero exit code: 1
Command: {"perl.exe", "C:\Program Files\Schrodinger2021-3\mmshare-v5.5\bin\Windows-x64\jlaunch.pl", "-usetmpdir", "-cmd", "BASE64 ICIlU0NIUk9ESU5HRVIlL3J1biIgY29tYm90YXNrX2VudHJ5X3BvaW50LnB5IC1KT0JOQU1FIGF1dG9wcmVwXzQgLUhPU1QgbG9jYWxob3N0IC0tdGFza19qc29uICJhdXRvcHJlcF80Ly5hdXRvcHJlcF80X3h3M2N0cmt2Mml2OV9mcm9udGVuZC5qc29uIiA+ICJhdXRvcHJlcF80LmxvZyIgIDI+JjEg", "-HOST", "localhost", "-schrodinger_nodelist", "localhost:4", "-PROJ", "C:\Users\Upcch\AppData\Local\Schrodinger\tmp\Tmp_31Mar2022_2115_21486", "-DISP", "append", "-name", "autoprep_4", "-prog", "PPBatchWorkflowTask", "-NPROC", "1", "-f", "'C:\Users\Upcch\Documents\Schrodinger\autoprep_4\.autoprep_4_xw3ctrkv2iv9_frontend.json' > 'autoprep_4/.autoprep_4_xw3ctrkv2iv9_frontend.json'", "-f", "'C:\Users\Upcch\Documents\Schrodinger\autoprep_4\autoprep_4.maegz' > 'autoprep_4/autoprep_4.maegz'", "-out", ".autoprep_4_xw3ctrkv2iv9_backend.json", "-log", "autoprep_4.log", "-VIEWNAME", "PPBatchWorkflowTask"}
Output: FATAL: No jserver is running on ??·??í in jobdb C:\Users\Upcch\AppData\Local\Schrodinger\.jobdb2
jserver relaunch failed (No jserver is running on ??·??í in jobdb C:\Users\Upcch\AppData\Local\Schrodinger\.jobdb2, 60 sec after relaunch)

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