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L冷ucifer

银虫 (初入文坛)

[求助] 论文已经被jcp录用,但是要我提交supplementary information,该怎么提交。已有2人参与

我的论文已经被jcp(journal of cleaner production)接受了。但是跟我说要提供补充材料。

第一封上周三发的,内容:
Congratulations on having your article accepted.

We have now received your manuscript in production and would like to begin the typesetting process.

Unfortunately we have encountered a problem with the electronic files you provided and cannot process your article further until the following issues are resolved:

*  We have received supplementary information inside the manuscript doc (revised manuscript). Kindly provide the supplementary information in separate doc to proceed further.

We would be grateful if you could kindly address the problem as quickly as possible, ideally within 48 hours, by replying to this message.


第二封刚刚发的,内容:
We recently contacted you about the file problem(s) for the above-mentioned article, but we have not yet received a reply from you. We cannot process your article further until the following issues are resolved:

*  We have received supplementary information inside the manuscript doc (revised manuscript). Kindly provide the supplementary information in separate doc to proceed further.

We would be grateful if you could resolve this as quickly as possible, ideally within 48 hours.

If you have already supplied the (replacement) files, please inform us at your earliest convenience.

但是!!!事实上,我给这个发邮件的地址在上周四的时候回过邮件,并且把我的附录表直接做附件上传了。现在又给我发邮件说没有。我该怎么办?


而且我进了投稿系统后,这个论文放到了“completed”的Submissions with a Decision 中了,我点进去没有提交补充文件的按钮啊!!!


在线等,求助!!!
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vincent_hpax

铁杆木虫 (职业作家)

【答案】应助回帖

感谢参与,应助指数 +1
再回复一下,附件给他们,并说明情况,问题不大。

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5楼2019-10-22 10:53:20
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